PRIVACY POLICY Victoria Wellness Warrior Last updated: 8 April 2026

Victoria Wellness Warrior (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information with care, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us.

Website: https://victoriawellnesswarrior.com.au

1. What Personal Information We Collect

We may collect personal information including:

  • Full name
  • Phone number
  • Email address
  • Information provided in enquiry, contact, or booking forms
  • Information relevant to your wellness goals or coaching enquiries
  • IP address and website usage data

If you contact us regarding coaching or wellness services, we may collect additional information to better understand your needs and goals. Any health-related or sensitive information will only be collected where reasonably necessary and with your consent.

2. How We Collect Information

We collect personal information when you:

  • Submit an enquiry or contact form
  • Book a coaching session or consultation
  • Contact us by phone or email
  • Subscribe to our newsletter or updates
  • Interact with our website

We may also collect information automatically through cookies and analytics tools.

3. Use of Your Information

We use your personal information to:

  • Respond to enquiries and requests
  • Discuss and provide wellness coaching services
  • Schedule and manage appointments
  • Send relevant updates, resources, or communications (where you have opted in)
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Improve your browsing experience
  • Analyse website traffic and user behaviour
  • Measure website performance

We may use third-party analytics tools such as Google Analytics. You can disable cookies via your browser settings, though this may affect some website functionality.

5. Disclosure of Personal Information

We may disclose personal information to:

  • Service providers who assist us in operating our website or business
  • IT, hosting, and scheduling platform providers
  • Professional advisers (e.g. legal or accounting)
  • Regulatory or government authorities where required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, disclosure, or alteration. Information may be stored electronically using secure systems and platforms.

While we implement appropriate security safeguards, no method of online transmission or storage is entirely secure. We encourage you to contact us promptly if you have any concerns about how your information is being handled.

7. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information

To make a request, please contact us using the details below.

8. Retention of Information

We retain personal information only for as long as necessary to provide our services, comply with legal and regulatory obligations, and resolve any disputes that may arise.

9. Overseas Disclosure

Some of our service providers — such as analytics, email, or hosting platforms — may store or process data outside of Australia. Where this occurs, we take reasonable steps to ensure that appropriate data protection standards are applied consistent with Australian privacy law.

10. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how your personal information is handled, please contact us:

Via our website: https://victoriawellnesswarrior.com.au/contact